SERVSIG 2020 Submission Process
SERVSIG 2020 welcomes submissions of:
- Two-page extended academic abstracts
- Five-page practitioner case studies
- Proposed special sessions
All academic abstracts will be double blind peer-reviewed. All practitioner case studies and proposed special sessions will be reviewed. Authors will be informed of their review outcome via email by Monday 2 December 2019. Accepted submissions will be published in the SERVSIG 2020 Conference Proceedings.
Please note that if your paper is accepted, you are required to have one of the authors register and present at the conference. There is a registration fee for attending SERVSIG 2020. A maximum of two papers may be presented by any individual author, but there is no limit for co-authorship.
SERVSIG 2020 invites the following types of submissions:
Extended academic abstracts (due by Thursday 26 September 2019 at 5pm AEST)
Interested authors should submit an extended academic abstract about their research relevant to the nominated conference tracks. We encourage scholars to submit their most recent scholarship, so works-in-progress are welcome. Extended abstracts should be no more than two pages (excluding references, tables and figures) and should be structured in accordance with the submission guidelines.
Conceptual abstracts should outline their research problem, provide a literature review (including pertinent theories or theoretical frameworks), develop a conceptual model (perhaps with supporting propositions), and discuss the implications of the research.
Empirical abstracts should outline their research problem, provide a literature review, outline the method, present the findings, and discuss the implications of the research.
As academic abstract submissions will be blind peer-reviewed, we require you to upload two versions of your abstract submission (i.e., one blind and one identified for publication). A template for each version of abstract is available below.
On submission of an abstract, authors will be asked to nominate whether they would prefer a traditional presentation slot of 15 minutes (10 minutes of presentation with 5 minutes for questions) or a workshop-style presentation slot (requiring some kind of audience participation or interaction) of up to 30 minutes.
All submitting authors will be required to peer review up to three abstracts per submission. Thank you in advance for your important contribution to the SERVSIG community.
Practitioner case studies (due by Monday 30 September 2019 at 5pm AEST)
Interested authors should submit a five-page practitioner case study relevant to the conference theme. We encourage practitioners to submit their most recent interventions or programs of work, even if they are still in progress. Case studies should be no more than five pages (excluding references, tables and figures) and should be structured in accordance with the submission guidelines. Case studies should provide a brief company overview, state the problem being addressed or opportunity being leveraged, describe the campaign, strategy or intervention, present the case outcomes or evaluation, and discuss any lessons learned. A template is available below.
Proposed special session (due by Monday 30 September 2019 at 5pm AEST)
Interested presenters should prepare a proposal for a special session, not to exceed 500 words. Special sessions are designed to generate a focused discussion of a relevant and novel topic. The format should not be a traditional session, but rather innovative and interactive formats are required. The proposal submission should specify the topic and format of the special session and should designate a special session chair. Particular attention should be paid to how the session will be interactive and engaging for participants. Special session papers (or any other relevant materials) will be included in the SERVSIG 2020 conference materials.
Special sessions will be scheduled in a single time-slot (typically 1.5 hours) on Day 2 of the conference and are limited to four proposals. Preference will be given to topics that are novel and have a highly interactive format. Proposals will be submitted via email using the link below.